Refund and Cancellation Policy

Last updated September 26, 2026

The RashiPothi Premium Pass is a digital product. Access starts right after your payment is confirmed, and nothing is shipped.

When you get a refund

You get a full refund only if your payment went through but Premium was not added to your account. That includes being charged twice for the same order.

No refunds for the Kundali

Once Premium is active on your account, the payment is final. We don't offer refunds for the Kundali report, the PDF or the Jataka answers, including a change of mind or disagreement with a reading.

Cancellation

The pass never renews by itself, so there is nothing to cancel. It simply ends on the expiry date shown on your Premium page.

How to ask for a refund

If Premium did not activate, email [email protected] with your account email and the order ID from your Premium page. We check the payment with Cashfree and either turn on Premium or refund you.

Approved refunds go back to the original payment method through Cashfree Payments, usually within 5 to 7 working days.